Homestead Tracking Order Status

So, giving an unbiased review can sometimes be tough for me. I have both Homestead and GoDaddy so I'll use that comparison. I can say with confidence that while you'll pay a bit more (for example you'll pay about 275 annually for the Business package with Homestead vs around 175 annually for a similar package with GoDaddy's builder called GoCentral) if you're building one site, the Business package with Homestead you get unlimited sites! So you just have to pay for the domains. Homestead WebsiteBuilder has a bit more functionality than GoDaddy's GoCentral, but it can be a bit more difficult to learn. It's not hard by any means, but still a steeper curve than GoCentral. Many (if not all, honestly) of the "HORRIBLE OMG" reviews are gonna be user error and people that don't care to manage their account or are just lazy or incompetent. If you run a business, it's your job as the business owner to maintain and manage your online presence. If you get charged for a renewal and you don't know about it, THAT IS YOUR OWN FAULT. Some call Homestead the "Fisher Price" of hosting because it doesn't have any advanced functionality like wordpress hosting, database or file management. If you're just needing a basic site or to sell a few products online and have little or no tech knowledge but you're willing to learn, homestead is going to be PERFECT for you. If you need that advanced functionality, Homestead isn't for you. Then again you probably already know that. AS FOR THEIR SUPPORT: Here's the deal with that. Call in during business hours. It's not hard. Talking to someone on a phone is not a difficult process. It's a small team so you gotta be patient when on hold. Don't be an assh*le to the rep and I *PROMISE YOU* they'll go out of their way to help you. I've always had VERY positive experiences with them.

Hey - Like I said, I have been a customer since the beginning when it was done out of his garage and most happy

We have about 10 websites on Homestead. We find their 800# support people pretty good. It does have some minor limitations but we like it. The service is reliable. We are not crazy about the online sitebuilder and prefer to use the sitebuilder on laptops, but they continue to support both platforms. It's not bleeding edge but you can get a good looking site with good support for a reasonable cost.

I have had several websites created with Homestead.com, for many years. I can ALWAYS get someone on the phone, the sitebuilder that I have downloaded to my computer is wonderful, the themes are great, and I could not be more pleased. Well, I could - there are rumors that they are going to discontinue support for the computer downloaded Intuit SiteBuiler, and I wish they would reconsider that. It is so easy to work on my sites at my leisure, and open several pages to edit, at once. Other than that, I love them! UPDATE 2022 - Homestead has changed their website builder. ALL of us who had our websites hosted by them for years, NOW have to rebuild our websites from scratch. There is no way to copy and paste our existing content. How many people have the time and energy to do that? I am no longer pleased with them.

I guess you could say, you get what you pay for. I should have known, by their really inexpensive pricing, that this site would be nothing but trouble. So yeah, they provide really nice layouts for your site, and a pretty easy to use site builder... that's great... but let you run into a problem... and it's downhill from there. Trying to get in contact with someone to help you is like pulling teeth. They say they have online chat available between certain hours, but provide NO LINK to access the chat. Then they say they are "phasing out" support tickets, so you can't send any of those. They expect you to just post your question on the community support board and wait for an answer. Well I am sick and tired of waiting. It's been days and neither of my problems have been resolved. As soon as I find something better, I will definitely be switching. This site is best used for those with only one page websites, or personal websites. Definitely would not recommend for a company or corporate/commercial use.