havertys furniture Tracking Order Status

Havertys promoted themselves as the best company when I bought the furniture, but its been one mishap after another. They even sent an older man who could never lift a couch up the stairs out and ignored it was a second floor delivery. Desk took forever to come and I am still waiting for them to have someone come and tweak the installation since it could not be perfect with all the effort they made to get it right on delivery. Just temper expectations on the customer service side.

My experience with Havertys was outstanding. The salesman named Ralph and the decorator named Ethan in Dunwoody, GA made my experience so positive and enjoyable. They went over and above to make sure we made the right purchase for our home. It is a pleasure to shop at a store where the staff is so knowledgeable and professional. Havertys stands behind their merchandise. I highly recommend them.

I just want to say how much Kay has touched me. She is such a wonderful person, and is one of the best sales consultants, I have ever encountered. She cares about her people! She is very passionate, and HONEST! For this, i am so thankful. If you want or need anything, I suggest you see her. I have sold furniture in the past, I know how hard it is to keep up with all of your customers. It doesn’t matter to her, she goes above and beyond to help, and to get you the best, no matter how long it’s been. She still reaches out, making sure everything is ok. She should be very important, to Havertys, she is to so many, I’m sure. Don’t ever lose her Havertys, she’s the best! Thanks again, for always making things right Havertys!!

Great customer service and communication regarding items and delivery. Products are pricey but worth the cost due to the real wood and leathers used, warranty, and delivery.

Last year, we bought a leather loveseat, two leather recliners, a dining room table and chairs and two matching bar stools from Haverty’s. While their prices aren’t cheap, the furniture is high-quality. The shopping experience was pleasant with no pressure from our salesman. We liked Haverty’s Louisville so much that we have referred several friends and family members to buy there.