Greatvacs.com Tracking Order Status

Got my Kirby beeter brush, belts and bags in record time. Thank you Great vac. Also have had 3 back pack vacs for years from you and they are all running in tip top condition. I order new head, bags etc. For them and have always been satisfied with great service. Thank you!

This company is filled with scam artists. They exchanged an ozone machine I bought from them that only needed a new timer switch with a broken down used one as part of their “warranty”. They essentially took a working machine that needed one minor repair and gave me a broken machine instead. Why would they do this? The only explanation is that they wanted to keep my working machine and pawn off their junk. The machine I got was not only broken, but it was filled with dirt and was rusting on the inside where the plates are. There are several complaints similar to mine online. They also don’t answer their phone. Do not buy anything from them and definitely do not send in anything you might have bought from them for any warranty “repairs”.

I didn't like their vacuum but their service was phenomenal. Very legit and reliable company.