GlowHost Tracking Order Status

I switched from another provider to GlowHost because I use two things primarily - Invoice Ninja and osTicket. There were issues with osTicket being upgraded and not being able to export/print PDF, and very recently (2023-08-31) Invoice Ninja had an update that either broke the app or prevented PDF viewing - depending on what you did. While the previous hosting company helped somewhat, they've never gone into as much detail as GlowHost. The time, patience and assistance given - even creating admin logins for them (at my suggestion/request) so that the direct issues can be seen, troubleshooted and resolved - is above and beyond any customer service I've received at any other hosting company. I should also mention that they're one of the very few that will allow you to pay monthly if you'd rather for your site. I HIGHLY recommend them!

I never use this host again. I found this hoster via a friend, he got a code where all packages costs 1 cent. I used the code and paid the 1 cent. I typed my address and bought that package. After i set my webiste up (took about 5 hours). I was very happy, that i got my own homepage. After that it was late and i went sleep. About 16 Hours later i saw the eMail that they sent in the late night + the suspended domain, i were shocked. They wanted my ID with a photo from me. I said i won't do that, then they wrote "unfortunately we cannot approve your order....." I would never send any photo from my ID to the hoster. Im very angry and i need to say, that i never had that experience. They restricted my access to everything from FTP to Database. I had no chance to get my stuff back. And the work was for the trash.... The only thing, if i could i give 0 stars, but i cant. I let it at 2 stars, the support is very friendly, and offers still their help. But still a bad hoster.

When I contact support the reaction time is awesome and the way these people are willing to work with/for you is amazing. Their claim that their support is the fastest in the world might well be true. Glowhost web hosting is the best. RECOMMENDED!

Support tickets that I have submitted have been promptly answered and communication from glowhost has been professional and reasonable. They don't spam me with offers for things I don't need.

Love that they respond to tickets very quickly! So rare these days to get fast, dependable service. Highly recommend!