Freesoldier Tracking Order Status

Got a faulty pair of binoculars. Optics are so flawed you can only us one side Will not answer any form of contact.

I've contacted free soldier 3 times to return my pants that are to small and it's been a week and no response I don't understand, they say you can return your stuff as long as it's in new condition and within 30 days but if they take forever to get back to me that shouldn't be my fault, I'm now going to wait and contact my back for my money back

They try to portray themselves as an American company but they are based in China. They say you can return items but do not actually take returns. Reached out to return and got offered a discount. Said I didn't want a discount - they just ignored my emails from that point. Stuck with 2 pair of shorts my husband doesn't like or want.

I paid for the item (softshell snow pants), but never recieved a confirmation email or the product.

Received the boots 3 days after I ordered. Free shipping. I anticipated putting them on. We all have had bad shoe experience, however, Free Soldier makes a great boot. They are like tennis shoes the fit. I love them. Good job Free Soldier.