Fashion To Figure Tracking Order Status

Have orders from them in the past. This particular time I ordered for a Miami trip and paid for expedited. Two of the 6 items came in time. No emails on shipping time or anything. Customer service says it’s open 24/7 on invoice but when you call it’s not. Anywho, called the Monday 8/1 only to be told about delays. I spent $350 dollars expecting to have things on time. Why isn’t there a message on the site about potential delays?! Now I have to spend money on outfits last minute and hope to the other items come by 8/3.will be refunding the two items that came on time because they’re ugly. Definitely my last time ordering from them ever.

I had a pretty expensive order, and I ordered before I read any reviews. After reading them I was worried, and because I couldn't track my order I thought I had been scammed like I was with Curvy Ladies and Bloom Chic- definitely don't order from them! But my order from FTF came on time, we're just like pictured, excellent quality and fit perfectly! And I've received compliments on the jeans and coat I've worn! I can't wait to wear the two sweaters I purchased! Overall my experience has been a pleasant one with this company. I will order from them again, and will pray when I do it!

I returned some items on May 6th. I was told it would be 7 to 10 days for the return to be completed and now it is May 25 and after I have called several times and made a big fuss I received an email saying that they have process my return. It makes no sense for it to take this long to do a return and give me my money back. Also I don’t understand why some of the items look one way online but then when you get them they look totally different.

My first purchase went well so I decided to make my second purchase. A couple of things I ordered were too big so I called F2F to see about an exchange (they only mention returns on their site and on the package) The Rep explains to me that I would need to repurchase the items on their site and ship the other items back to them... ok, but what about the promotion deal that I used to get 30%off? She then explains that after I purchase the items at full price she will get me over to another department to SEE if they would apply it... Seeing and Doing are two different entities, I need confidence that you WILL honor it... So basically they want me to pay 195 extra on items I’m exchanging, and then they will refund me 107 (she said that would be the difference) No Ma’am, I would expect the ENTIRE 195 refunded back to me on CC... Once I return these items I’m DONE, unless they come up with a better return/refund policy!

I bought a bought a cute blouse. I had worn it twice & loved it. The first time I washed it on gentle cycle the blouse tore. I tried to fix it but the underwire just wasn't having it.