Blain Farm & Fleet Tracking Order Status

what happened to this business?? They were a successful establishment for 50+ yrs. By the other reviews here & me having same issues, il keep this brief. The shipping & handlings prices fluctuate way too much. 1 month its 7.99 & the next it could be as much as $50 , which is ridiculous. To add insult to injury, the quality of food items has fallen way off. I ordered over $100 worth of pantry items & snacks & the majority was disgustingly stale & expired. Im still waiting on that call back for a refund.

I had a very good experience with Blain’s Farm and Fleet. I wrote them a message on their website asking about a possible refund on an item I just purchased at full price days before it went on sale. A very nice lady by the name of Julie called the next day and left a message that they had sent me a partial refund that day. I am a very happy customer! Thank you Julie!

I gave 2 stars because I did get my orders. I ordered a gingerbread house and when it came to me it was broken. When I called customer service about a refund I had to literally spend the better part of 10 minutes discussing the logistics of the gingerbread house because I was told that it's supposed to come broken because I'm supposed to put it together! The gentleman on the other end of the phone said he was going to try to get me a refund. Then he told me I should be getting an email that will give me information on whether or not I was going to get a refund and or how to return the item. I have not received an email nor have I received any information back on the broken gingerbread house. I am sure that this company has some good points but the packaging and the way that my gingerbread house came to me was not very conducive of it coming to me without it being broken. I ordered some decorations for the gingerbread house which came in a separate order and those were packed wonderfully! Although I'm going to be out only $15 I would suggest against ordering anything that is fragile through this company.

Excellent results from my online order. It shipped the next day, and I had it two days later at a very good price. I could not ask for better service!

I talk to a young lady named Jona - (I think that is how she spelled her name) about and item missing from my pickup order here in Rockford Il - she was an absolute delight to talk to and assured my problem would be solved . I think the corporate office needs to give her a raise!