Everyday Communications Tracking Order Status

Signed up back in November. Took a few days to setup the direct debit, after the payment was taken the router was sent out with an email activation date. Router is actually a decent one rather than the bog standard. Can't change the password on it but I'm okay with that. The internet speed is as advertised. Originally the IP address wouldn't work with iPlayer but called up the tech team who quickly answered and resolved the issue within a few minutes by allocating a different IP address. Very happy and would recommend. It's nice to support a smaller business as the customer care is much faster.

Sign-up process was quite seamless. I received the modem just a few days after the direct debit was set up. It started working even before the official activation date.

Terrible service, won’t let you have access to change password in the router. Couldn’t stream uk programs such as iPlayer as there ip address show outside of the UK - refused to compensate for any issues or let me terminate. Probably ran by a couple of guys in a shed

Im leaving a review for James Coni he was ever so helpful and were really grateful he talked us through everything hes a superstar he deserves a bonus!