Erik's Bike Shop Tracking Order Status

I got a great deal on a pair of skis, which were delivered in 3 days (way quicker than their estimate!). I wanted to leave a review as was very impressed with their service.

I bought a wahoo kickr trainer on sale. They are reliable with fast free shipping thru Fedex. I will buy from them again.

I ordered an expensive bike stand from them. They put minimal effort into packing the item, and not surprisingly, the item arrived damaged. When I asked for a replacement, they were out of stock and all they could offer in the cause of damage was a $20 gift card. The $20 is gift card is better than nothing, but shipping on their site is $9 minimum, so you aren't really getting much of anything for $20 unless you spend some more of your hard earned money at their store. The whole experience left a bad taste. I don't think I will be coming back.

This is my first time ordering from Erik's. They had a good price on bindings I wanted, I ordered 2 weeks prior to needing them, a little tight but not a big deal because their estimated shipping would get them to me in plenty of time. The box came and I was so happy until I openened it and there was only one binding, lol. Customer service was really kind and tracked down the other one. It did come on time with one day to spare, that said..... seriously? - they didn't even open the box to make sure that there were 2 bindings in it? It didn't seem a little light? I would shop at Erik's if you have a good sense of humor, are kind of "Zen" overall, and plenty of time. If you're not up for an adventure, maybe try elsewhere.

SNOWBOARD BOOTS Review: Erik’s Bike Shop had the best price for the Ride Anthem snowboard boots I was looking for. I was skeptical at first given other reviews, but I placed my order on Thanksgiving, my boots shipped Friday the 25th, and I received exactly what I ordered on the 1st of December (four days earlier than expected). I couldn’t find another online retailer that was offering the Boots at a discount ($199/$249), so I’m super pleased with what I got. Thank you Erik’s!