Mead Johnson Nutrition Tracking Order Status

Very good milk. It gives good growth to my baby

I purchased 'Enfamil Enspire Gentlease Infant Formula' from Enfamil.com on November 10, 2021. I was told I would receive tracking information in an email within two business days. I emailed customer Service on the fourth business day because I did not receive any tracking information. I received an email stating that the product I ordered will be out of stock for an extended period of time and that my order will need to be cancelled. On November 16, 2021 I called customer service to cancel the order and was told I would receive a cancellation confirmation email. I did not receive the confirmation email so I called back on November 17, 2021. I was told that the order cannot be cancelled because the order has already shipped but that a tracking number cannot be provided because they don't have one!

Enfamil Canada makes you jump through a bunch of hoops to simply get a few coupons in the mail!

I called the customer service to get some coupons for my baby She answered me in a very rude way and she refused to send me anything . I know there are coupons because they send them to me through my Email but I can’t print them . You don’t need to be rude , you are not going to pay for these coupons from your check The company just give it to the customers and iam one of them .

Their customer service was amazing! Tried a formula that my baby didn’t like and called them. They sent me two new cans of another formula to try for free and coupons and my baby loves it! It’s hard buying stuff and not knowing if she’ll take it, so this was a relieving experience