Energy Helpline Tracking Order Status

Today I called and spoke to a really lovely advisor called Bethany. I cannot thank her enough for all the advice she gave me. She was calm, patient, understanding and friendly and a real credit to the energy helpline. Without her help today I would have continued feeling confused and stressed about what to do with regards to my energy bills and tariff. I really hope she sees my review and knows how much I appreciated all her help today, such a lovely girl. Thank-you.

They promise you will save money when they switch you but once switched the new supplier almost doubled my monthly direct debit for that whole year , gas prices have gone up buy not doubled , rather then saving a quoted £304 I paid an extra. £960 The new supplier (Igloo) now in receivership like many others -I switched my self to another supplier recently my self this time and strangely my bills have gone back down

You took too long to pay the £40 for switching.

looked to see what was on offer on line liked EDF offer so decided to stay with them. We had been passed to EDF when Green Energy went bust and were treated very well as EDF did everything for us, even sorted out refund we were owed. Everything made so easy couldn't find anyone to compare to their offer.

Worked fine for me. Quick and easy to use. You have my vote