Ellevest Tracking Order Status

Ive tried to cancel my account THREE times. They continue to not respond to any of my emails. ive also moved all money from the account and cancelled any reoccurring payments. BUT they somehow still move money from my bank to the ellevest account.

I have seen Ellevest’s business practices directly through my significant other, and her recent experience has completely solidified our opinion of the establishment. Ellevest doesn’t notify you of charges, declined transactions, nor are they transparent upfront about what applications do or don’t work, or about their limits such as third party providers. Recently, they had her verify her identity on a Thursday, after being a customer for multiple months and receiving consistent paychecks every two weeks. The verification portal wasn’t working and required more than 5 kinds of documentation. The next day, they rejected her paycheck because she had yet to verify her identity, although she was only given less than 24 hours to fill out the information. They sent her the email around 4pm the previous day. It also required her going through support and digging for a support phone number to finally get her answer (the first time she called it went to voicemail). For a bank that’s “empowering women” they’re more so stressing them out and making it more difficult to access hard earned money. Neither of us would recommend this service.

great platform. it is easy to use. i like that i can talk to a real person during business hours and they have a lot of resources i can learn from.

I love the idea of this app - if only I could actually work- sight doesn't work and they don't respond to chat or emails