Doughnut Bags Tracking Order Status

Niveau esthétique il est superbe, on me demande souvent où je l'ai acheté. Par contre niveau qualité et ergonomie pas top du tout. Le tissus s'est prit dans la tirette arrière, obligé d'arracher pour que la tirette fonctionne à nouveau et les tirettes de l'avant se sont déréglées peu de temps après. La mousse de la bretelle s'est tournée (et reste tournée mm si on la remet mainte et mainte fois). Et c'est peut être un sac de complesence mais pas pour le professionnel car il fait mal au dos si vous portez chaque jour un ordi. Fort dommage vu son prix.

I ordered my first doughnut backpack from amazon, and i really liked the bag itself. However, i wanted a different colour, and that colour was only available through the doughnut official website. So i ordered through the UK website, the order went through and i got a confirmation email. Waited a couple of days, got a bit worried as I didn’t receive any shipping email or a tracking code so emailed the doughnut official customer service email. They responded quickly and gave me the code. After a few more days, the tracking on evri didn’t work so I emailed evri customer service and they said the package had missed the courier transfer so they’ll chase it up. It came after about 6 business days, which is good because I also paid for expedited shipping (3-6 business days). Once the package came, it was wrapped nicely and securely, and the bag was lovely. Overall it was positive, customer service responded quickly and efficiently.

I have an old doughnut bag and loved it so ordered another one during clickfrenzy. There was a "free bag on thank you page" promo. I ordered and well there was no free bag. No reply from customer service. My ordered bag arrived fine, it's great but why advertise a promo when it's not real. The promo was limited but it was still advertised about a week after i bought my bag. Dodgy.

Nice product but did not recive any email etc about delivery so was big suprise has invoice. and curier turn back next day but without any info what time. Also pack was damage and looks like someone was checking was in inside. Nice products but delivery service poor.

Best luggage I've ever bought. I am very much fond of travel. I ordered for a luggage 7 its' so spacious & large. I like it highly.