Crown & Paw Tracking Order Status

Great customer service, fast shipping, very happy with three personalized shirts I ordered.

Easy to upload photos. They have a great guide to read when considering what photo of your pet to use. The end results are really great.

I'm a returning customer from less than a years ago and this recent experience has been terrible so far. The communication has been absolutely awful. The site states they will get back to you in 24 hours. They finally got back to my first inquiry 4 days later. I made a purchase on the 1st and purchase the 24 hour proof option. It's after 10pm on the 4th and I haven't heard a thing from them. I sent an email asking for a refund for the 24 hour proof and I think I'm being ghosted. I won't be recommending Crown & Paw anymore if this is how it's gonna be. I just want my order. It's a birthday gift for my best friend.

This is probably the 6th time I've ordered portraits from you for myself and family members. They have been a hit, everyone has loved them. Past and present, our fur babies have been honored! Thank you so much!

The website is well-designed and good to look at. I’m not rating it 5 stars because I had to have the various designs opened in multiple tabs, rather than being able to toggle between designs in the same tab. I should be able to choose the size, framing, and then choose the preferred design, all on the same page.