Craftsy Tracking Order Status

Last week i was able to log in, review my orders I have purchased in the past and enjoy the new site. Over the past few days I can't login, I have tried changing my password with no result. Please help me.

Same problem as Ms RDA, I have tried to enter my account and I have discovered I had become a "premium member", something I had never asked for, and I have a "free 45 day craftsy membership" in my orders, of course, I have never placed that order. I want what I had paid for, access to some specific classes, not having to pay a monthly subscription. Besides, due to this order I have never placed, I will need to get in contact with the customer service so that the subscription will not be authomatically update. What about people who are not getting access to their accounts on this moment? Will they learn they have become "premium members" and are paying for this membership when they receive an extract of the credit card? Waiting for a response from the customer service. I have had some news through the customer service and they have told me I will have access to my classes on mid-October, and this is the reason of this "premium membership". Besides, they have said this membership is not going to be automatically renewed. I have needed some days to get properly informed, but customer service answered my questions. I will keep you informed.

I love Bluprint. I’m not sure why others seem to be having so much trouble, but my experience has been quite good. Maybe some people don’t read the notices on the home page where they post updates about the new service. They don’t seem to send out email, but they’ve been pretty good about keeping people in the loop, at least in my opinion. I haven’t tried to look at my “forever” classes, but I don’t usually go back, anyway. I may be in the minority there. I’ve found the classes to be almost uniformly very good for the price, whether purchased one at a time r with a membership. The instructors are good and responsive, although that’s changed a bit in the last few months. My theory is that instructors who were, most likely, upset by the prospect of losing access to this this outlet got out of the habit of posting in the comments. They have been unfailingly constructive and interesting.

Loved Craftsy, really hate Blueprint!!! I’m canceling my membership. Was great when they sold fabric and had independent patterns. The old Craftsy was something I really enjoyed. Why change something that was so successful?

My review would be a one star but I was able to save my class videos and instruction resources, (grudgingly). After getting an email from a totally different crafting source outside Bluprint I spent hours figuring out the ins and outs of saving my 12 classes. After seeing how many more classes many people had purchased, my heart goes out to the time and effort to save the majority of content. I say 'majority of content' because my downloaded videos only include the video instruction. There are no side bars for comments, questions, lesson plans and ability to make unique notes and comments. Basically, and don't get me wrong, I'm grateful for what I was able to salvage, all you get are printable pdf instruction resources and the number of videos included in the class. It's possible my download experience did not include the entire enchilada. To me, this is classic marketing gone amok. Not only did we all pay for "lifelong" classes that we could reference forever, we all (or most of us) had to pay for additional software (kching kching) in order to get what we already paid for. Craftsy was such a great platform for so many crafts. I wasn't a big fan when it morphed from Craftsy into Bluprint and after reading about the changes I never purchased another class or paid a fee to join. It really is a sad loss for not only the consumer, but also for the excellent quality and professionalism of all the instructors. I'm going to keep watching for information as this experience unfolds and hope everyone can at least obtain access to their videos and instruction resources. Keep calm and craft on.