Cole Haan UK Tracking Order Status

Size 9. 27.5. M10 What turns up. Well if they had put size 10 in the box I would have not been as disappointed. I have compared these sizes to other makes and shapes of trainers and they are nearly 1 size bigger. Poor size guide. I was looking forward to wearing these and having tried them on they creased easily and I can’t really send them back for a refund. I will say that they came from Harrods/Farfetch but used CH as a size guide.

Good service arrived in time - very comfortable shoes

Although I have an old pair from the same brand, this was my first time ordering in the UK. Shipping was next day at no added cost and order processing was a breeze. Although I would suggest sending orders in another box (double boxed) because if I was to return mine, they might not accept it coz the box was so beaten up. (One of the conditions according to their website to accept returns is that everything must be in good condition) Other than that, I would not hesitate to order from them again.

Received my order but not on the date they supposed to be delivering it. I received it the next day.

Cole Haan always have a great selection of stylish, comfortable, well priced shoes. My husband first bought a pair in the New York store in 2020 and since then he continues to buy more and more online (he now has about ten pairs, if not more). He always gets compliments for his shoes due to the flashes of colour or the unique materials the shoes are made from. The online service is always quick and efficient and we wouldn’t hesitate to recommend the brand to others. The only way Cole Haan could improve would be opening a store in the UK! My husband was very pleased with his birthday present. They are a great summer shoe due to the light breathable material. I’m sure these will not be his last purchase, so until next time…