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Issue was solved quickly, as usual

I was worried about not being "technical enough" when switching to Cloudways because I was used to cPanel but I didn't know how to navigate that either. Cloudways support team is always patient, kind, and compassionate which goes a long way when you are frustrated with technology issues. In most cases, my server or application problems have NOTHING to do with Cloudways or their services. It is often something we did on our side, our slow pages, plug-ins conflicts, or settings mismatches. I have tried ALL the hosting companies and I have been happiest with Cloudways and going on my 5 year as a customer.

HAMZA AFZAAL was fast and knowledgeable. He has skills of a wordpress genie!!! Cloudways is always great customer service.

good communication

What made my experience fantastic is the very skilled help I received from Tamim of Cloudways. Tamim helped me to finalize the cloning of my production server to a new location.