Cashmere Boutique Tracking Order Status

Order cashmere robe that was not soft as a Christmas gift. Floowed up on website for return request on Dec. 30 and got no response Followed up again on Jan 2 and was told we were out of the 15 day window for returns and would get a store credit. On Jan 6 we found the website indicated holiday returns are within 30 days, but they are not fulfilling requests until the 15th which is beyond the 30 day window. This company is shady.

I wish I had read the reviews before ordering. I purchased a pink shawl as a gift. The shawl bled all over and ruined a $400 dress. They did refund my money, but what about the ruined dress?

I wish I had seen these Trustpilot reviews earlier. Their customer support agents or stylists either ignored your questions or blatantly lied to you. I asked a stylist size-related questions. 6-minute silence between the start and end. The second stylist blatantly lied by reassuring me that the product is eligible for refund/exchange. I trusted her and placed an order, but was later told by another stylist that in-store credit is the best they can do. The company is evasive Their website also says the pictured pants are in size Medium (model has a 23'' waist), which is very unlikely and inconsistent with their size guide and online review. The company simply recommends sizing up (without telling you exactly how) and lied about their refund/exchange policy. Disgusting.

Purchased cashmere roll neck. Stated garment was top quality cashmere sale price $120 and original price as over $200. Garment was trash - very very cheaply made thin cashmere, deliberately fluffed up during manufacturing process to make it look thicker. It would have pilled in a minute of wearing. Don't buy from Cashmere Boutique. Lots of very good high quality cashmere available.

Everything that is written regarding this company is true. Do not do business with them. They are dishonest, they are thieves, they are petulant and feckless. DO NOT BUY FROM THIS COMPANY.