Bricoflor.co.uk Tracking Order Status

Olen odottanut 2 tapettirullaa 3 kuukautta ,kaksi kertaa soitettu ensimmäsellä kerralla noin kuukausi sitten sanottiin että tapetti erä on tulossa seuraavalla viikolla, siitä noin kuukauden päätä soitin niin sanottiin että selvitämme ja otamme yhteyttä sähköpostilla ei ole kuulunut mitään.Ei taida tulla tapetteja ollenkaan!!Toivottavasti saan rahani takaisin klarnan kautta jonne ne maksoin.

This 1star rating is for the delivery service to UK. It’s been a while since we have place an order with assumption of standard delivery time as mentioned on website. It’s more than 10days and a parcel is still showing at the UPS warehouses with absolutely no signs of delivery date. Very disappointing,

Wallpaper options are great quality and you can take the price of your samples off your order. Didn’t take too long to arrive considering it’s an import, however it wasn’t delivered for an extra 5 days because drivers refused to take it until the duty had been paid! I didn’t know we’d have to pay anything extra! Spent £190 on paper and had an additional £40ish charge for import!

I bought about 35m square of Granorte cork flooring, which was on offer. The price really was substantially better than I could get elsewhere. The customer services team were pleasant and responded promptly to the inquiry I made about delivery and inspecting the flooring on arrival. The flooring was delivered within five working days on my day of choice (I got the impression that had I asked for it a day or two earlier, they would have obliged). My only slight negative was that the delivery company deposited the flooring on a pallet. This couldn't be carried any way up the stairs by the delivery person. I live in a second floor flat with no lift. It would have been good to know this in advance. In the event, I had to unpack the pallet on the carpark below and take 19 packages of flooring, one by one, up a staircase at a time. This took an hour. The delivery driver also left the pallet; I asked him to take it away and he said no, and suggested I just leave it on the carpark. I said that was flytipping. So now I have a pallet to dispose of. I don't have a car. I appreciate that Bricoflor is not the delivery company; but they do choose the delivery company (I'm certainly not in control of it, haha). So - I feel like this is a point where the experience is a bit less than ideal. Overall tho - the flooring looks beautiful, and is less expensive than elsewhere; and was delivered promptly.

+++Great products! +++UPS shipments to Finland (from Germany?) +++Finnish native person answer questions very quickly --- Quite slow order processing --- Everytime ( 3 orders) have to ask tracking details for shipment