bitFlyer Europe S.A. Tracking Order Status

Do not sign up for this crappy ass website. Literally signed up submitted pictures of ID and Selfie, everything went smooth, no issues whatsoever. Then it said I needed to upload a utility statement, and while I was in the process of uploading it, I get logged out automatically... Trying to log back in, "YOUR ACCOUNT HAS BEEN FROZEN" Like what the hell? I've gotten denied at websites before, but this way by far the most rude way I've ever seen from one of these information nazi companies. I know for a fact if this happens on the account sign up, that it must be even 10x worse for doing regular business with an exchange like this.. so yeah stay the hell away. Out of the thousands of websites I've been on, hundreds of things signed up for, denials, approvals etc.. This is the first website that has ever compelled to me write an actual review... So congrats Bitflyer.

SCAM FOR SURE! I'm not new to this, but made a rookie move. Saw a post saying " bitFlyer had over 1.5 Billion in daily volume and was best in Japan. Didn't do my homework, not even on here. Signed up, did K.Y.C - THEY LOGGED ME OUT IMMEDIATELY, FROZE MY ACCOUNT FOR SOME TRUMPED-UP CHARGE. W*NKERS

Tried to make a small withdraw from my account, first try failed due it was Federal Holiday. OK, that is an excuse. Second try also failed, the customer service denied and say I have to pay 47.9% of the profit I made to investigate my account activities, which BitFlyer USA also accuse me of stealing its company information, and threaten to close my account and damage my personal reputation and so on. Very unprofessional way of handling the issues. First, their is no law that I have to pay 47.9% of my profit to investigate, second, the accusation has no proof, no evidence of me getting in the system to steal company information/property. Finally, the customer service refuses to continue but to wait for FBI.gov's investigation, which I did.

Trzymaj się z daleka, naruszaj ich. Straciłem dużo pieniędzy na rzecz tej firmy za cały proces zwrotu pieniędzy w jeden dzień, w jaki otrzymałem zwrot. Gorąco polecam skontaktowanie się z moim nagłówkiem w celu uzyskania pomocy

I've been using them for ETH trading and transacting for almost two years now. It was all fine, albeit super slow.. it looks like the US office is one or two people and everything needs a manual approval, any deposits, withdrawals and so on. Often you had to send a support request to help expedite the request. Recently, after almost two years, they came up with totally random idea that every withdrawal needs to be verified by a photo, signature and a utility bill! I mean it's not even the trading proceeds, it's a deposit (from my own account they know about, buy ETH, send ETH to my cold wallet -- that they know about for two years)... Not going to jump through the idiotic hoops for that. Other companies can do this quickly and without the stupid obstacles.