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Professional and personal attention. This plan actually works!! The meals are excellent. The flexibility of choosing your meals is outstanding. There is no reason to repeat types of meals unless you get hooked on a particular meal. The food is fresh. Cannot say enough about a diet with pancakes, potatoes, fish, poultry, beef, etc. What I also like is that you keep track of your weight goals. You can stop subscription at any time without any hassles.

I was sent an incorrect item. As soon as I called I talked to a human, Chris, who immediately checked out the problem and resolved it. Excellent customer service! I also want to mention that these are the best-prepared meals I have found. My husband has a medical issue that requires him to lose weight. He has tried several other programs and has not liked any of them. However, so far, he has enjoyed every single meal he has had from BistroMD. Thank you for helping my husband.

We decided to try BistroMD during the weeks I was recuperating from shoulder surgery. As I’m the cook, I thought this would be helpful for my husband. Besides being easy for us to eat healthy during this time when cooking was not possible, I lost 5 lbs. and was able to practice smaller portions! I really like to cook, which is really the reason we didn’t continue. The meals from bistroMD are really quite good. Because you can choose what you like, if you find a meal that isn’t to your tastes, just switch it. It doesn’t take long to find your favorites. I think the most helpful part besides the meal choices are the snacks. They are tasty with fiber and protein. I didn’t have to think about what would be a good snack, I had them! You can also choose the ones you like in each order. Their customer service is very good. When I decided to cancel, Emily was very understanding and helpful. I highly recommend BistroMD and would subscribe again in the future,

Todd at customer service was great. Didn’t receive 2 breakfasts. He refunded the cost & apologized.

We set up a subscription to BistroMD after my husband had open heart surgery and needed to quickly change his diet to a low sodium one. There were a few hiccups (surgery delayed, needed to pause deliveries, etc.) and the customer service representatives were wonderful to work with! When there was a billing error, Morgan was quick to correct the mistake and get things back on track. We have recommended this company to several of our friends. I appreciate good customer service these days - it can be hard to come by from some companies…