BeautyEncounter Tracking Order Status

Beauty Encounter would not honor a discount code available on their website. I bought the product through Amazon and they would not credit me back after spending $200.00 plus there. My box also arrived with a massive dent in the corner that damaged the coffret / clutch that comes with Kilian fragrances. Disappointed, but, for what I paid its whatever. Considering they wouldn’t credit me back I probably won’t shop here again unless I see a really good deal.

My favorite store and all their perfumes are authentic

This company had exactly what I was looking for & my order arrived swiftly & was carefully packaged. I'm very pleased & would order from them again!

I have read a few customer service complaints about this company and I have to say I could not disagree more. They are added to the list of only 3 online perfume retailers that I trust to buy from. I have ordered from them now a few times and my package came very quickly. I want to add that when I purchased my latest perfume from them, I happened to find it advertised on Amazon for $100 less shipping from their company and they didn't even hesitate on doing a return and honoring the Amazon price. Quality A+, customer service A+. The fact that this is a family run operation makes me want to purchase from them even more.

This is a family run business. They are very friendly and I've purchased from them many times over the last 10 years. Never had an issue with product and prices are good.