Barnes & Noble Tracking Order Status

Love the store but I have to say you are lacking in the section or selection of books on atheism and philosophy. I have gone to locations all over the the country and I think I have purchased most of the atheism and philosophy books in your stores I have visited. The bible, christian, and spirituality sections are huge. Take some space away from those sections. I buy a lot of books from Amazon and directly from atheist authors. There are a lot of us who are atheist and enjoy philosophy. That section deserves at least 2 bookshelves but there is less than one in each B&N I go to.

Houses diverse list of titles, it's my go-to shop to find gifts for my daughter. Thanks Barnes and Noble!

Barnes and Noble is not helpful for publishing books if you need a signed document to prove copyright ownership over your books. They will not provide it to you even if Amazon is insisting on it. It has the ebook option but no bonus for authors to gain from. Once you publish on their platform, you have to find ways to market yourself if you don't want to use their services. They do not have book advertising options. Amazon is better if you want to be paid royalties for readers who read your books. Nook books don't have this option from what I can see. There is also no expanded distribution of your books, so everything stays within their website. You have to work with another publisher for global distribution. Copyright is a problem when it comes to producing puzzle books that quote a lot of scripture. Amazon also has its issues and both of these I honestly don't like.

You have to go to the store to buy books because if you order them online the shipping takes forever. It's the second time I ordered something online and had to wait a while to get it. The first time it took over a year to get the books I actually forgot about them and then the books showed up. The most recent was almost two months ago and i still haven't gotten them. I like the actual store but not ordering things online I do not want to anymore. I would rather go to the store and get the books I want. It's now almost June still haven't got my books I ordered I can get the names of those books when I get the chance to

When I entered the store I could not find a worker to ask questions. I had to walk around the entire store to find someone. When I found a gentleman he was very helpful. I did not get his name. I was at the BN- 1553 Almonesson Rd in Westville, NJ around 10:20am-10:34am. When I went to the register the customer in front of me received excellent customer service. When it was my turn I had to ask the customer service rep to take my phone number (I am a member). I also had to ask her for a paper bag. When the next customer approached the register they were greated heartily. Both customers before and after me were given excellent customer service. They looked like the customer service rep. This type of behavior has to stop. Just because I do not look like you, my money is the same as your money. I deserve the same customer service. The reason I gave a three star review is because of the gentleman that helped find what I was looking for. Other than that, I would have given a one star review. The customer service rep theat assisted me name is Katelyn. Her type of behavior has to end.