A.M.B. Furniture & Design Tracking Order Status

Bought great item !!! retro 50's style kitchen chrome table, EXCELLENT CUSTOMER SVC, OWNER & ASSISTANT, efficiently stocked table f/customer, beat all competition. Highly recommend 2 all 2 shop here 4 great items A+++++GRADE 10++++++RATING

Great experience, fast delivery , luckily my items were in stock

I thought I would leave my feedback here. I see a lot of negative reviews about AMB. And I was really nervous because I already placed my order. So I was already prepared for the fight and trying to get a refund. But everything went smoothly and pretty quick considering the COVID delays in general. I placed my order on 9/27 Sunday 9/28 Monday my order had been processed/shipped 10/1 Thursday the shipping company sends me an email, stating they would contact me to schedule a shipping date. 10/8 Shipping company called and we set the date for delivery on 10/15. Everything arrived in great shape and no problems. So from the day I ordered to my front door was 18 days. Now 1 of the boxes was missing 4 bolts, I have emailed them and they replied back same day and said they would ship those out from the supplier shortly.

Our sectional couch was shipped after 5 weeks (in fairness, this happened during the pandemic so two extra weeks isn't that outlandish). All the pieces were correct and in good condition. My biggest frustration was their lack of communication--I didn't get a purchase confirmation from them until I reached out to ask for one, and likewise we didn't get a shipping notification and found out that it had shipped by calling in to check on the order. Due to all the BBB complaints and such, this made us nervous. Once it was in the shipper's hands, however, everything was communicated and proceeded as expected. So overall it's not a "scam" like some people have said, but you might need to be proactive in keeping track of a big order. Making sure that these notifications are sent out would go a long way in improving their image.

Got excellent service when we tried to order over the phone , when we got out items it did take about 2 weeks but i live in Colorado, we had an issue with missing hardware and they were able to get me the parts i needs by mail. I read the other reviews and they are not a SCAM website you can get ahold of them by phone , and shipping does take time as it ships from their own warehouse in CA as the owner told me when i called before ordering, as i also read these reviews and did not have any bad experience.