2XU Tracking Order Status

The garments themselves are actually quite nice. The reason I would advise everyone not to shop with this company is their customer service is hideously bad. Good luck getting a refund if you need to return something anytime soon.

Was a little bit skeptical due to the reviews on here, but took a chance and ordered anyway. Delivery was fast, my order came in 2 days, quality is excellent and customer service was good. I've run several half marathons and about to run my first full marathon this year and will be wearing the T-Shirt from 2XU.

With this price point I expect great quality from start to finish. What I’ve experienced is useless from start to finish. After saving up to buy a pair of these compression tights I am so upset that after two washes they are now unwearable. I basically paid £35 per hour wear these! After two washes the drawer string has come totally out and now they literally fall down when I run, do any type of weights, they aren’t wearable. Upon contacting customer services they said they understood my frustration but proceeded to say there was nothing they could do. I have tried for hours to try and loop it back round but to no avail - I won’t be shopping with them again.

Love the product and concept, use personally and recommend professionally ( post surgery compression tights ) But … this current franchise well the customer service is awful! Not reply to emails- I’m shooting all my correspondence to the CEO world wide just to show now poor the service is. Reading others reviews, it’s is one of many!

they're okay. customer service could use improvement, but the products are decent