Track Polar Express Packages & Parcels

I am a seller and had a scammer attempt to use their shipping service. Once I reached out to Polar Express, they blocked the scammer's account and assisted me with returning the product which was part of a pending return fraud request on eBay. Freight forwarding industry is sometimes used by scammers but it's important to understand that it's usually run by competent people with good intentions so if you have problems, always reach out to the logistics company before giving up and just filing complains.

I enjoyed everything. From entering the car park right up until returning to the car park I was amazed at how smoothly everything went, how well organised the event was. I am always a little apprehensive when I book anything like this and expect problems. There were no problems, this was perfect! All the staff, and I mean all, the car park attendents, the bus drivers, the greeting staff, the gift shop staff, the two people who were singing prior to the train journey, all of the entertainers on the train, they were all amazing. So friendly so helpful, made us feel very welcome and although there were lots of people there, we were made to feel special, everyone was. I never expected the train to be as good as it was. Beautiful decorations, never ending entertainment, delicious hot chocolate, a lovely little bell from Santa and even our name punched into the golden ticket! The whole experience was magical, even at my age, let's just stay I am retired. There was even snow! I was blown away by the whole experience and can't stop talking about it and showing photos.

Great company, I had a package going to a fraudster who bought from me on ebay. Luckily the person whose credit card was stolen charged it back quick, I reached out to these guys and they were friendly and helped me make sure the fraudsters account got locked.

Просто отлично. Регулярно заказываю вещи на распродажах с амазона. Доставляю в Россию с помощью Полар Экспресс. Уже 3 года с "Полярниками" и пока ни одного косяка. Рекомендую!

Best logistic company ever. I recomend everyone