Track Overseas Express Packages & Parcels

Catastrophe!

They dont deliever packages, they just take them to oex shops. Deliver man doesnt answer mobile phone. Customer service dont know anything, their solution is for me to call the delivery man.

Absolute shame! They are so incompetent and fundamentally do not care about customers! They announce delivery 30 minutes ahead by a text, give you a two-hour delivery window, call once, and if you don't answer the phone, they don't deliver. They do not follow up the following day to attempt delivery again. I then asked that they attempt the delivery again or else deliver to one of the kiosks that is convenient for me to get to. They promised to do so, but contacting them to make this arrangement was in vain. They again announced delivery within a short time period 8-10 am on Saturday (!) morning, and then delivered to a kiosk of their own choosing, the one I did NOT ask for, but that was probably more convenient for their driver to get to to make delivery. Hence, instead of having at least the convenience of picking up the package from a kiosk of my choice which I can access by the public transport and which is in the vicinity of the shops I normally attend, I had to decide to either take a cab or else walk one mile just to pick up the package that the Overseas Express had responsibility to deliver to my home in the first place. They are incapable of delivering even to their own kiosks a customer chooses, let alone to make a timely delivery to home. This is probably the reflection of Croatia being in the European Union and loosing many of its capable people of the working age so that carriers/drivers rather than customers decide where and when the package should be delivered. I hope there will be more companies working in Croatia so that the service improves through competition because the Overseas Express absolutely sucks! As for myself, when I make orders in future, I will try to avoid, if possible, the companies that rely on the Overseas Express for delivery. Just to imagine that I have bigger packages coming, and the nightmare that I will have to find a way to extract these packages when the Overseas Express does not deliver them home but leaves them in kiosks that are hard for me to get to. Absolute nightmare!

They delivered to the WRONG CITY. And blame me for it because my address isn't first result when you search on Google maps.

A package was supposed to be delivered today to my address but they were on their phones waiting for me to come outside without honking or knocking on the door or letting us know that they are waiting. This isn't their first time. Terrible service.