Résidence Néméa – Cashback, Rebates & Rewards

Stayed in Nemea Apartment Hotel Elypseo, Strasbourg. The room they gave us was absolutely filthy. There were used tissues and empty plastic bottles under the bed, filthy, stained and torn furniture, an unusable freezer that was completely full with ice, broken light fitting with exposed live wires, no A/C. The manageress had disappeared off work early and did not return my communications. The apartment in no way resembled their glossy literature and they have made every attempt to hide my genuine feedback and photo evidence.

We stayed at Tours. Sadly, the worst hotel I’ve ever been. We arrived later than what was specified on the check-out and we had to pay 150 euros (that are refunded afterwords) when there was NO SPECIFICATION FOR IT ON ANY DOCUMENT THEY GAVE US. When we arrived, we notice that the floor was very dirty, the moquette was full of stains and it seemed that they had only made their bed and leave the rest as it was. The following day, we kindly ask for a toaster (we didn’t have it in our room although the booking description mentions the room has one) and we told them about the floor being dirty. They told us they would clean it as soon as possible. Turns out, there was something else that haven’t been cleaned in ages. The room was infested with BEDBUGS. After our stay, I had to go to the hospital because the bites got swollen and I couldn’t even move one of my arms. The doctor told us there were bedbugs bites and that we had to change hotels immediately. I sent an e-mail through Booking telling the hotel about the problem and THEY DIDN’T EVEN ANSWER. I guess that explains it all. The whole vacation was ruined as even our luggages were infested as well by bedbugs. No one took responsibility and sadly, we didn’t receive any answer or compensation for it. I don’t recommend this hotel AT ALL.

I booked an apartment in Hamburg, for 3 nights, via booking.com, and requested a parking space reservation. This information has not been transmitted to Nemea, so no parking available, and for the following days, it is impossible to reserve a place for a period shorter than the stay. It's a shame, because otherwise, the reservation system of Nemea works perfectly, and the questions asked by WhatsApp, receive quick answers. So be careful, even if you have reserved parking on Booking, you must do it again on the Nemea platform.

Deuxième expérience Néméa à Sauve dans les Cévennes après Hossegor l'an passé.... La qualité de service et la gentillesse du personnel sont à mettre en exergue et le confort du lieu était suffisant pour mon usage. Je regrette cependant l'absence de climatisation dans l'appartement .... avec des températures à plus de 35 degrés, un peu d'air frais aurait été un vrai plus. Par contre, l'attitude de certains autres clients (pas la majorité bien sûr) est plus que contestable: bruits intempestifs tard le soir et/où tôt le matin, "vêtement inapproprié" dans la piscine et chien enfermé 24h/24 dans un appartement et qui hurle à la mort .... Réglez cela et l'expérience sera presque parfaite ... Merci encore au personnel qui était particulièrement à la hauteur.

Résidence Saint Pol de Léon très vétuste et appartement très sale à l'arrivée. On peut tracer l'historique des précédents locataires : poils de barbe noirs dans l'évier, cheveux longs bruns sur le matelas... il y avait meme des jouets fluos de petite fille sous le canapé bref... Dans cette période de COVID il a fallu faire tout le ménage à notre arrivée... Nous sommes venus car subventionnés par notre employeur et voulions vérifier par nous même malgré tous les autres avis négatifs. C'est chose faite ! Peut-être que les autres résidences sont plus correctes mais "les Roches" est à éviter surtout vu les prix : plus de 900 EUR la semaine pour un T2 dans ces conditions c'est proprement inadmissible. Nous continuerons à louer chez les gites de France qui nous donnent entière satisfaction et ne nous ont jamais déçus.