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Last PowWeb Hosting Reviews from Trustpilot

Adithya is amazing, a wonderful representative for PowWeb. She was able to solve a problem that my website has been encountering for several weeks. Adithya had the expertise, patience, and care to help me resolve this problem, and I am eternally grateful to her for her help. I hope that you will please give her a raise. She truly deserves it. Thank you so very much, Adithya for your help. I wish that I could do more for you to repay your kind assistance. Thanks to you, I will be able to continue to use my website.

I have repeatedly contacted them about my website always saying in the browser, "Site under development" they tell me the issue is on their end and to check in 24 hours, but nothing after 2 weeks of contacting them changes. I'm forced to redo my website with a different hosting company. Life is too short to keep messing with them and I already know I'm not getting my money back for the two years that That I have already paid for.

They are complete MORON! I have to repeat myself ten times, and they still don’t understand and come up with stupid answers. Their prices are attractive, but they hide their bad support and customer service. Of course when they find out the answer, they want to charge hundreds of $. I am changing provider, they are enraging.

I had been with Powweb for 20 years. At first they were quite good but in the last few years they have become crap. Twice in the last 2 years my website was down for 4+ days. Every day I'd contact them and everyday they would say my problem was being escalated but nothing was fixed. There is a major problem when a website host can't host a website. Avoid at all costs.

I recently left Poweeb after MANY years, over 12 years, not because they weren't great, but because I personally can't afford a paid hosting account anymore, not for just diddling around, learning hobby stuff, not using it for business. That being said, they were good to me for years! When I first started with them, they were a very tiny company in California, then they were sold to some other company in Massachusetts, but they got better, less down time. I never had a problem calling them up if I had to and working on problems, they took care of me. If you compare what they offer to most "popular" hosting companies, they offer the very same features, maybe even a few more, but for a bit less! Seriously! It cracks me up that people leave bad or low reviews sometimes, because they got butthurt over simple stuff, like maybe a little slow customer service, or it took too long to resolve an issue with a cron job that they didn't understand to begin with. Whatever, I'm telling you, Powweb is an honest, and good company, I KNOW! :)
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