Petite Studio NYC – Cashback, Rebates & Rewards

It is a scam. They didn't inform you there will be customs if ship it outside of US and dare to charge you 50dollar for logistic and re-stocking. It has no shame.

People should be wary of buying from them in the event you don't get your order. Unfortunately never got two pairs of pants, reached out to CS and they wouldn't do anything about it besides offer a $10 off code (only by taking a survey?). I don't think I'll shop here again, a shame since I discovered them on instagram and they have nice clothing. The customer service is too poor and the clothing cannot compensate for it. In the end, I didn't even bother charging back (which I would have won with the police report) I was eager to have them file a missing mail search/missing claims with the post office, but they never bothered to help. The service abruptly ends the minute they ship your package. $200 for Petite Studio is a quick buck and rip off. Maybe the onus is on the company to find a reputable carrier that won't just throw a package right by the side of the road for all the thieves! I'll stick to tailoring my long Zara pants.

I had been excited to find a seemingly responsible brand that focuses on petite clothing, but very disappointed by a recent customer service experience. I had returned an order that was intended to be a birthday gift to myself that didn't work out (the bust fit was odd/material wasn't high quality), and ordered another dress. Unfortunately the fit also did not work, but I left the country the next day and by the time I returned, the return window had closed. I was hoping for leniency given that this was my first experience with the company and the timing of my trip, but no dice. I like the styles that are offered and was lured by the fact that they say the clothes are responsibly made, but would caution against ordering from them because of fit/poor quality issues and the fact that they aren't customer-first at all. Wish I read other reviews first before wasting money on an expensive dress that doesn't fit.

Got a dress from them. I love the quality of the fabric and it has a nice shape. I’m 5’1” 110 and got a size small. It was nice but could be looser. Overall I am happy and will be purchasing more clothing from this seller in the future!

The clothing appears to be great quality, I love that they emailed care instructions for them, packaging was nice and shipping was relatively quick. It's expensive, but I would definitely say that the quality is worth it. If you're against "fast fashion" then this is a good place to support. I will definitely buy from them again.