NEWVITALITY – Cashback, Rebates & Rewards

I did not receive an $79.00 order. I notified customer service and they said they'd "look into it". I sent them a copy of my order history which showed the order as "unfulfilled". After not hearing back I followed up and received an email asking for receipts, order numbers, etc. I sent them everything they asked for. Their most recent emails are telling me they "don't have any record of purchases". I made six purchases which were clearly shown on the order history. When I told them that my password didn't work to log in & when I changed my password my order history is gone. I am amazed that a company this size would think it in their best interest to do this. I do plan to file formal complaints but what a waste of my time! I have to assume that if they have this little integrity, that their product is likely worthless as well!