同程旅游 – Cashback, Rebates & Rewards

no issues. they issued a iata electronic tax. happy camper.

Had a blast. Will be using them again 🙏🏾

Okay so they did mess up bad and does have poor management system BUT what I noticed recently is that they are actually trying to improve. They are trying to make fair adjustments to my case currently and also been sending swift replies. They are not scammers at all and does provide cheapest options out there. Just make sure to confirm with them first if you want to buy add-ons offered by their website if they can actually deliver or not.

I just booked a flight from Jakarta to Macau with Singapore airline as the price is only 70% compared with SQ website. I was very careful as there are too many bad reviews but yet I gave it a try due to price difference. It was smooth! I paid attention to flight details (as SQ is 3 digits while Scoot is 4 digits), and extra attention about name and contact details. Within 1min, I received Ly.com confirmation, and within 20min, I received booking number and I tried it with Singapore airline apps and it is done! YAY!

I am leaving a 5-star review to help balance the 1-star ratings. I purchased two SCOOT airline tickets through ly.com. While it's true that the final e-tickets took longer to arrive compared to other sites, I appreciated that their U.S.-based customer service was always available. There were no long wait times or automated responses—my call was answered immediately, and the representative provided clear explanations. He was courteous and genuinely cared about customer satisfaction. Additionally, ly.com’s website is user-friendly, making it easy to see what is included and excluded in the purchase. I don’t understand how someone could mistakenly buy SCOOT tickets thinking they were from Singapore Airlines. Overall, my experience was positive, primarily due to the excellent customer service in the U.S.