Gotrax (US) – Cashback, Rebates & Rewards

I love everything about my G MAX ULTRA 20 miles per hour with 45 miles battery 🔋 you don’t need more than that if you live in the city

The customer service is excellent. They were very easy to work with to get a replacement.

We bought a hoverboard for our son and he loved it. unfortunately it broke after 2 months and couldn't return it at Walmart. I decided to contact Gotrax to see if they actually cover their warranty. They got back to the nect day and asked what the issue was and include a short video of the hoverboard. The next day they sent a ups lable and told us to send it to them for a free replacement. After about a week the new hoverboard was at my house. Gotrax is a stand up company that actually covers their products unlike many other companies.

My very first e-bike ever. The bike came very well packaged. Installation was a breeze. Initially post setup, it would not turn on. called customer support and they were super responsive. Two calls - both picked up in very short time. Even got a call back for a dropped call (so rare these days). The issue was I had to turn the key to "On" position. This detail was missing in manuals. The Manual could definitely use some work. The bike looks fantastic, range of 40 miles topping at 20mph. I use pedal assist more than pure electric. I use it every opportunity I get weather permitting.

So far we have had a very good experiences with GoTrax, prompt replies