Frontier Utilities – Cashback, Rebates & Rewards

my contact with reliant is over and price go up then i look for cheapest I found this scam company charge 11.6 per kw my first month bill came up $892 the worst I never paid more than $350 with my last contact they charge me over 3000 kw in one month that cracy i never use that much I should read the review before make decision .AVOIDE This company

I tried to enroll online. It said you could use driver's license or social security number for credit check. It didn't state that if you use your driver's license they don't run a credit report and they demand a $275 deposit!! It won't let you back up to change it to social security number. I called them and the man, who had such a strong accent that I had troubles understanding him, just started setting me up all over again with an account. So, I was on the phone for 40 minutes listening to the whole contract I had already read. I gave him my name and social security number. He asked if I wanted to add anyone. I said my husband. After he ran my social security number he said it was requesting a $175 deposit (even though we have excellent credit). He told me not to worry because he was forwarding my app to the credit department and telling them my credit was good and he was sure it was going to be alright. I asked if he ran my credit and he said yes, but sometimes it comes back funny. Huh? I have excellent credit!! He said he'd call me in 48 hours to let me know. I had wanted my service changed tomorrow, but wasn't playing that game! I said I wanted to change the start date until after the 48 hours. He said he'd have to transfer me to customer service to change the date. Yay. More fun. Customer service told me my account wasn't in my name!! The first guy put it in my husband's name even though I called, gave my social security number, and added my husband as additional person! I do it this way so I can handle our affairs, but this second guy tells me he needs to speak to my husband for changes! This is exactly why I needed it in my name! He said he couldn't fix it without it taking another 40 minutes of my time going through their whole spill again! I told him to just cancel it!! I did not at all trust that they weren't going to demand a deposit anyway which I've never had to give since being a teen-ager! After reading all the bad reviews, I think I dodged a bullet. God works in mysterious ways for our good!

This Frontier Electric company is a fraudulent company that manufactures fake kw of electricity the customer has used. Before I moved to a different electric company, I always checked a whole year of how much kw I used monthly so that I can purchase a plan that works for me. I live in a small place, 944sq ft condo, I put the heat at 67 and cool at 78. I am very conscious of how much energy I used. I cook once a week as I don't mind eating the same thing for a week. I do not own a tv or computer, just a phone. My 2nd bill came for 587.21, they are thieves! They are claiming that I used over 2000 kw. Made up numbers! I have proof from a whole previous year how I do not used over 1000 kw a month. My electric meter was checked on 2023 and is working fine. This company is falsifying the electricity watts usage to rob the customers. Don't used them! Checked the BBB reviews with similar cases!

My bill was 532 dollars for January 2024!!!! When it should be the lowest!!! I had a technician come check the meter since I know it was wrong and they said it was right nothing I can do!

Jose was very helpful as well as knowledgeable while I was signing up for new service.