e&e Jewellery – Cashback, Rebates & Rewards

I have never had a worse experience at a jewelry company. I had purchased a pair of earrings in store Barcelona, and decided to put them on in the store before leaving. The pair I tried on were broken, and I didn’t want a different one than those. They only THEN informed me at that time (after purchase) that there is only exchanges, and no refunds, even for a broken pair of earrings. That was the first red flag, seeing how the customer has the right to know their policy up front. Next, I had also bought an initial necklace for 25€, and it broke right at the link the DAY AFTER, as I had already traveled to Rome. I emailed the company, and they responded saying I can only refund in store at the same branch, whereas I had already informed them I live in America and was only visiting. I spent 40€ on 2 items that broke WITHIN 2 DAYS of purchasing, one that was already broken in store. DO NOT shop here unless you want cheap jewelry sold expensively, you will absolutely not get a refund no matter the situation. Extremely dissatisfied, one again.

Absolutely shocking company. Sell rubbish, inferior grade jewellery and don't respond to customers Purchased a ring from Covent Garden broke within two hours. Contacted through Instagram, replied that I could only return to London branch in person! Wrote a negative review on their account, so their response was to remove the review and block me. Will go through Citizens Advice to get my refund. Their 'customer pledge' is a deluded, fictional joke. AVOID at all cost.

Poor quality jewellery and non-existent customer service, do not waste your money. I have had several pieces break and when contacting customer service, either do not get a response or get told there is only a 30 days exchange/refund policy. Waste of money

Ich fand den Schmuck einfach nur bezaubernd. Ich habe mir eine wunderschönes Goldarmband gekauft. Woowww!! Auch die Auswahl ist sehr groß, also ich fand alles top!!

We got Awesome Fashion Jewellaries and Bracelets for Women in London. I Recommend everyone to Use EandEjewellary.com