Bakers Gas & Welding Supplies, Inc. – Cashback, Rebates & Rewards

I was pleased with the FR denim shirt and jeans that I ordered, additionally the prices were very fair. However, I also ordered 2 pairs of jeans in a different size as a backup. When I tried to return the 2 pairs that didn't fit, the process was quite complicated. I had to email them to request a return, then send them photographs of the items with the original packaging, tags attached, and the packing order visible. One of the many tags on a pair of the jeans had come off... the aforementioned tag and jeans were still "mint", this was not an issue in the photos, nor should it have any effect on the return. After sending the photos, they replied with a shipping label, informing me they would credit my payment method after deducting shipping and handling fees and a restocking fee for each item. The situation caused me to revaluate the buyer/seller relationship I had entered into (and I was not wrong). When I contacted them to follow up, they informed me that they could no longer accept the items because their return policy only allowed returns within 14 days. It appeared unjust and unreasonable, particularly for online transactions, and taking into account the cumbersome process they put you through. I felt they were prioritizing their sales over customer satisfaction, with a casual indifference that was disappointing and unacceptable.