Cloud Vapes Tracking Order Status

I placed an order with them. The vape was sent out the same day. The package went all around California and then was returned to sender. All my shipping information that I gave then was correct. I've sent many emails and made a few calls to them. No one will get back to me. Now I'm out my money. Very poor service and seems to be a scam in my case.

Made an order from this company for the Chong Platinum Device and the PowerBox vape devices. Both came from the company malfunctioning and not working as stated on their website. The devices even looked used or were refurbished, but were sold as new. Multiple attempts to warranty the device have gone unheeded and have been ignored since this purchase. Have even provided video evidence to the warranty department, but they stated that it was not enough to trigger a warranty repair even though the devices were shipped in non-working order. Buyer beware and DO NOT BUY ANY DEVICES from Cloud Vape. I am very disappointed that Tommy Chong would lend his name to such a faulty and poorly made device. I am completely out of my purchase money, and I am trying to warn others to not do business with Cloud V! Update: Even though I was promised my money back upon receipt of the defective units, no money has been received nor any replacement items were sent back. BUYER BEWARE!