Club Monaco Tracking Order Status

I am from Winnipeg Canada, and had ordered my daughters grad dress. I was nervous based on all of the horrible reviews but glad we took a chance every thing arrived with in the time line provided. Once in Canada they used a different carrier. All was good, I would order again.

Absolument parfait Commande passée via bloomingdale's reçue en 7 jours par DHL produits conforme à mes attentes je suis ravie

I feel I have to write a review to address the balance! My delivery was a few days late (no big deal). The only issue is the tracking info with Borderfree is a bit crap, It only tells you after preparing shipment, that it is “in transit”. It doesn’t tell you any more. On the day of delivery it kept telling me it was in transit when in fact it was out for delivery. They need to make it more easier and exact. Because of this I started to believe all the negative reviews about lost items and a poor service. You have to click on your order number and then you’re directed to another page which tells you exactly where it is and what’s going on! I’m sure other people are genuinely displeased with their orders not turning up, but my experience was fine! They would have got 5 stars if the tracking info was more exact! I would be fine having Borderfree shipping my items

Bought from Kendra Scott in America. I was reluctant reading reviews, but had no communication issues when checking order had been received, was able to track & delivered on time. I think maybe some of the reviews on here should be directed at the companies they are purchasing from rather than Borderfree. Hoping to use again soon, so hopefully will have the same experience.

I recently purchase from Dr Martens to be shipped to UAE, after I placed the order, that was when I realize that it was through a third party which is Borderfee. I was really worried seeing reviews from other customer and there was nothing the I can do but to wait. My order was shipped over a week and was received in an excellent condition as well as earlier than expected. I would 100% order again in the future.