Neo Financial – Cashback, Rebates & Rewards

I usually don't leave reviews, but I felt compulsed to after reading all the other reviews on here. Sorry to say, but the bulk of the bad reviews are from people that are not the sharpest tools in the shed. They should've stuck to a brick and mortar bank. All neo banks offer the same products as traditional banks, but function differently. Even amongst the neo banks there are differences between rates and services. Do your research before signing up. People are responsible for informing themselves and monitoring their own finances. I have never personally had 1 issue with Neo Financial customer service. Setting up all of my accounts was simple and straight forward. The App is easy to use and navigate. The website is the same. Their HISA has earned me a lot of interest. Once again, it's your own responsibility to control, maintain and monitor your finances. If you over spend on your account, it's your fault for accruing fees. If you have an issue with a transaction with a retailer, you deal with the retailer. If you open and close financial products with a bank, they cannot delete all your personal information. By law banks are required to retain your information for 5 years. Like all review sites you need a modicum of common sense to see if what others say is ridiculous or legit. To repeat, neo banks like Neo Financial, Motus, Motive, Tangerine, EQ, etcetera are quite different than brick and mortar banks. They are not for all people, so think before switching. As for myself, I deal with RBC and Neo and make all the products and services work for me. There is no cost to do bank to bank transfers electronically. It's very easy to transfer money between accounts. With notifications it's very easy to be notified of transactions and due dates of bills. You can set up alerts for low account balances and nearing credit limits. You can set up pre-authorized payments for credit card and utilites. Btw, I am not a NF employee nor a banking advisor in any way. Cheers!

So far so good with using NEO bank for one year, the HISA account got 4% interest rate which is better then a 6 months GIC accounts in another banks and it is a cash account that you can withdraw the money anytime!! I don't understand why people gave NEO bank 1.5 stars but I would give them 5 star to be honest.

Great rates, App is easy to use, No problems with Customer Support. 4% on a HISA that isn't a promo rate is really good!

Easy application process, no problem accessing and navigating my online account. Received my sign up bonus in short order. All is 👍

OK obviously a few Neo employees were told to post something. But here is the truth, it's actually pretty good. It is different than most banks, changing from any bank to another is a headache, but now instead of paying $15 a month, I get paid around $40. Well worth the hassle of changing banks.